Versatile healthcare process automation & management platform
Workflower is a flexible, open tool that helps you to get a better grip on patient, material and information flows, across the board. With Workflower, you outline processes and assign tasks and activities to the care providers, across domains, disciplines and IT systems. Each receives a clear overview of their tasks and the associated information; they can enrich this information, and in turn share it with all those involved in the hospital and beyond. The result? Better and more efficient work – which benefits everyone, including your patients.
Workflower offers you a flexible platform to quickly develop management tools and workflow applications, in perfect harmony with your existing IT systems. Workflower works on the basis of a shared language: business process management (BPM). But Workflower transcends this theoretical model, with real-life implementation of BPM.
A few Workflower achievements
A lot of information is collected during a patient’s treatment, but how can you follow up and share this material in a structured and flexible way? Workflower helps you seamlessly integrate the data with the electronic patient record and other information systems. All employees are thus structurally involved in the processes: from doctors and nurses, to paramedics and administrative staff.
Healthcare institutions are increasingly investing in modern employment practices: as employers, they want to actively respond to the changing demands and desires of a new generation of employees. In addition, it remains essential for the HR department to organise administrative processes in a confidential, transparent and efficient manner. More and more often, HR departments therefore rely on process automation.
Logistics can be defined as ‘the right thing, at the right time, in the right place, in the right quantity, at minimal cost in the entire chain’. For a hospital, this applies equally to flows of information, patients and goods. With Workflower, you can quickly bring together the data that the various players have in different systems, and make it easily accessible to all. Additional information can be input via forms and then merged with the other data, saving time for everyone.
More and more, governments are requiring information to be registered centrally. Often, this data already exists in your IT systems, but must be re-entered manually into the central eHealth solutions. With Workflower, you can recover much of the data from the existing systems, while forms make it easy to include additional information that is validated by the authorised users and then automatically sent to the central information platform.
Draw and adjust BPMN diagrams in a simple, clear and intuitive way, with the documentation and implementation tool. Then configure your models and implement them immediately. The BPMN models are clear and comprehensible for everyone.
Design, configure and implement custom forms and user interfaces, and link them to the tasks of the process you have diagrammed. The participants involved in the process can add and exchange information, and control the process based on the choices they have made.
The task list gives the end users a clear overview of all tasks to be performed by themselves or by the group(s) to which they belong (for example, the nursing department). Filtering makes it possible to quickly sort through the tasks and adjust them if necessary. The task list can also be integrated into other applications, such as the EPR.
Care providers have a clear, listed overview of all processes that have been started, are running or have been completed, with the associated information. It’s easy to see which tasks are still open.
The workflow managers can monitor and analyse the details of all workflows. They can view outstanding and executed tasks, along with substantive data and process data, etc. They can export this information for additional, detailed analysis and process improvement.
Workflower uses universal standards, open technologies and APIs, enabling you to, for example, start and control processes, and exchange information. So you can smoothly integrate and interact with the systems and applications that are used in your organisation.
Use the integrated DMN modeler to configure and manage complex decision-making procedures in a user-friendly way.
Workflower performs LDAP synchronisation of users and user groups. This ensures automatic management of rights for the different roles in the process. Permissions can also be fine-tuned, to define who may start, run or close a process, who has access to the overview lists, etc.
You can implement processes, completely tailored to your organisation. Set the priorities you want to steer towards, and make adjustments yourself whenever necessary.
By maintaining complete control over the processes and gaining insight into bottlenecks and improvement points, you can tackle them in a targeted way.
Staff save time by avoiding repetitive and time-consuming tasks such as doubled data entry and back and forth calls or email. Less paper is used, as well.
Workflower helps you meet the strictest quality standards and respond to rapidly changing regulations.
Employees have more time for their core task: caring for the patient. Automated processes also ensure that new tasks are mastered faster.
Clear guidelines and tasks are available in real time for all healthcare professionals who need them. Mistakes can be avoided and patient safety is increased.