Workflower

Versatile healthcare process automation & management platform

Process automation for better collaboration

Workflower is a flexible, open tool that helps you to get a better grip on patient, material and information flows, across the board. With Workflower, you outline processes and assign tasks and activities to the care providers, across domains, disciplines and IT systems. Each receives a clear overview of their tasks and the associated information; they can enrich this information, and in turn share it with all those involved in the hospital and beyond. The result? Better and more efficient work – which benefits everyone, including your patients.

Practical business process management

Workflower offers you a flexible platform to quickly develop management tools and workflow applications, in perfect harmony with your existing IT systems. Workflower works on the basis of a shared language: business process management (BPM). But Workflower transcends this theoretical model, with real-life implementation of BPM.

One platform – infinite applications

A few Workflower achievements

Clinical processes

A lot of information is collected during a patient’s treatment, but how can you follow up and share this material in a structured and flexible way? Workflower helps you seamlessly integrate the data with the electronic patient record and other information systems. All employees are thus structurally involved in the processes: from doctors and nurses, to paramedics and administrative staff.

Achievements

Human Resources

Healthcare institutions are increasingly investing in modern employment practices: as employers, they want to actively respond to the changing demands and desires of a new generation of employees. In addition, it remains essential for the HR department to organise administrative processes in a confidential, transparent and efficient manner. More and more often, HR departments therefore rely on process automation.

Achievements

Logistic and administrative processes

Logistics can be defined as ‘the right thing, at the right time, in the right place, in the right quantity, at minimal cost in the entire chain’. For a hospital, this applies equally to flows of information, patients and goods. With Workflower, you can quickly bring together the data that the various players have in different systems, and make it easily accessible to all. Additional information can be input via forms and then merged with the other data, saving time for everyone.

Achievements

eHealth

More and more, governments are requiring information to be registered centrally. Often, this data already exists in your IT systems, but must be re-entered manually into the central eHealth solutions. With Workflower, you can recover much of the data from the existing systems, while forms make it easy to include additional information that is validated by the authorised users and then automatically sent to the central information platform.

Achievements

Workflower use cases

ZOL_ws — MPI Matchmaker ensures error-free fusion of patient data
When hospitals decide to merge or to establish collaborations, this always has far-reaching implications for the information infrastructure of the hospitals involved. The first step is to merge the patient files. Only after a time will you then consolidate, step-by-step, the information systems themselves. This was also the method chosen for the fusion of the ZOL Genk hospital in Genk with the Maas & Kempen hospital in Maaseik. Using the Workflower app “MPI Matchmaker”, this time-consuming process could be automated to a large extent.
23 October 2021/by amaron

workflower vaccinatie-oplossing — Registering employee and patient vaccinations: Workflower vaccination solution 2.0
In early 2021, we rolled out a Workflower solution which allows hospitals to register their employees' vaccinations. This vaccination data is secured and automatically transmitted to Vaccinnet. This process also makes it possible for healthcare organizations to see the vaccination rates of their employees at any given moment.
15 September 2021/by amaron

AZ Sint-Lucas reminds patients of their appointments using the Amaron Notification Center
AZ Sint-Lucas in Ghent has started using a new electronic patient record. Because this EPR does not include a solution for reminding patients of their appointments via SMS, the hospital’s IT Department, together with Amaron, has set up a Workflower solution – the Amaron Notification Center. The greatest advantage of this generic solution is that you can use it to send out all kinds of messages and you can configure almost everything yourself.
20 July 2021/by amaron

Because our independence matters to us — Central lending service at Heilig Hart Hospital in Lier deploys Workflower for managing nursing equipment
To use the available nursing equipment efficiently and to avoid losing track of equipment, Heilig Hart Hospital in Lier works with a central lending service. A Workflower process ensures that the management of requests for additional resources runs efficiently. The departments quickly find the material they need, and at the lending service they know exactly where each device is located.
25 June 2021/by amaron

Surgical tools lying on table while group of surgeons at background operating patient in surgical theatre — Headaches from managing loaner sets?
In Workflower, we have developed a basic process that allows you to avoid the numerous pitfalls in this process. To further refine this scenario, we invite you to have a conversation with us, so that together we can devise the perfect use case for your hospital.
26 May 2021/by amaron

Unknown patient — Help, the patient is not known!
Imagine for a moment that a dentist refers one of her patients to a maxillofacial surgeon in your hospital. The dentist provides the medical data for this patient to the surgeon via eHealthBox. The patient has never been in your hospital before, and her national registry number is not known either. How do you then link the data with the medical record and make sure that the surgeon has access to the patient's data?
8 August 2020/by amaron

Registratie opnames — Workflower automates registration of admissions to Heilig Hart Hospital in Lier
The hospital uses a digital form for registering the admissions. The exchange of data takes place in real time. Everyone is always up to date on the current status and informed of any changes, and the chance of errors is reduced.
15 April 2019/by amaron

Getting started with Workflower

Draw and implement BPMN models

Draw and adjust BPMN diagrams in a simple, clear and intuitive way, with the documentation and implementation tool. Then configure your models and implement them immediately. The BPMN models are clear and comprehensible for everyone.

Design forms and user interfaces

Design, configure and implement custom forms and user interfaces, and link them to the tasks of the process you have diagrammed. The participants involved in the process can add and exchange information, and control the process based on the choices they have made.

Create clear and manageable task lists

The task list gives the end users a clear overview of all tasks to be performed by themselves or by the group(s) to which they belong (for example, the nursing department). Filtering makes it possible to quickly sort through the tasks and adjust them if necessary. The task list can also be integrated into other applications, such as the EPR.

Manage workflows and follow up on them

Care providers have a clear, listed overview of all processes that have been started, are running or have been completed, with the associated information. It’s easy to see which tasks are still open.
The workflow managers can monitor and analyse the details of all workflows. They can view outstanding and executed tasks, along with substantive data and process data, etc. They can export this information for additional, detailed analysis and process improvement.

Integrate with your existing IT infrastructure

Workflower uses universal standards, open technologies and APIs, enabling you to, for example, start and control processes, and exchange information. So you can smoothly integrate and interact with the systems and applications that are used in your organisation.

Configure complex decision processes

Use the integrated DMN modeler to configure and manage complex decision-making procedures in a user-friendly way.

Manage users and assign user rights

Workflower performs LDAP synchronisation of users and user groups. This ensures automatic management of rights for the different roles in the process. Permissions can also be fine-tuned, to define who may start, run or close a process, who has access to the overview lists, etc.

The advantages of process automation

Flexibility

You can implement processes, completely tailored to your organisation. Set the priorities you want to steer towards, and make adjustments yourself whenever necessary.

Control & insight

By maintaining complete control over the processes and gaining insight into bottlenecks and improvement points, you can tackle them in a targeted way.

Streamlined communication

Clear job descriptions and a smooth flow of information assure good cooperation between the care providers from any department or organisation.

Efficiency

Staff save time by avoiding repetitive and time-consuming tasks such as doubled data entry and back and forth calls or email. Less paper is used, as well.

Compliance

Workflower helps you meet the strictest quality standards and respond to rapidly changing regulations.

Satisfied employees

Employees have more time for their core task: caring for the patient. Automated processes also ensure that new tasks are mastered faster.

Better care

Clear guidelines and tasks are available in real time for all healthcare professionals who need them. Mistakes can be avoided and patient safety is increased.

Workflower

Process automation for better collaboration

Practical business process management

One platform – infinite applications

Clinical processes

Human Resources

Logistic and administrative processes

eHealth

Workflower use cases

MPI Matchmaker ensures error-free fusion of patient data

Registering employee and patient vaccinations: Workflower vaccination solution 2.0

AZ Sint-Lucas reminds patients of their appointments using the Amaron Notification Center

Central lending service at Heilig Hart Hospital in Lier deploys Workflower for managing nursing equipment

Headaches from managing loaner sets?

Help, the patient is not known!

Oost-Limburg Hospital uses Workflower for the onboarding of physicians

Workflower automates registration of admissions to Heilig Hart Hospital in Lier

Getting started with Workflower

Draw and implement BPMN models

Design forms and user interfaces

Create clear and manageable task lists

Manage workflows and follow up on them

Integrate with your existing IT infrastructure

Configure complex decision processes

Manage users and assign user rights

The advantages of process automation

Flexibility

Control & insight

Streamlined communication

Efficiency

Compliance

Satisfied employees

Better care

Contact

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