National Register Consultation

With this app, you can retrieve patients’ personal data from the National Register and the Crossroads Bank registers, using their National Register number.

Doctor touching medical icon network connection on laptop and tablet, medical technology network concept

How it works:

The National Register Consultation app combines connectivity, workflow and eHealth services:

Our backend integration component allows healthcare institutions, laboratories and other healthcare providers to automatically retrieve personal data in the eHealth ConsultRN service, based on the National Register number or INSZ/NISS. This component, which runs entirely in the background, can be used in combination with other Workflower solutions, your own application, or a robotic data processing system in the HIS (RPA).
On top of this backend integration, which runs in the background, you can use a Workflower user interface in the Amaron web portal to manually look up data in ConsultRN. You can do this using the national register number or other search criteria, such as name and address. This allows you to identify the correct person in case of uncertainty (even if you misspell the name!), or to verify that you are indeed working with the correct personal data.

Some examples of applications:

Patient admission:
When a patient is admitted who is not yet known in the HIS, you can retrieve the demographic data in ConsultRN.
Read the use case of Heilig Hart Hospital Lier

Employee vaccinations:
When employees are vaccinated in the hospital, you can retrieve their personal data from ConsultRN using their National Registry number, and also have the data transferred correctly to Vaccinnet (Flanders regional platform).
Find out more about the Vaccination Registration solution

COVID testing centre:
When a citizen visits the COVID test lane, you can read their identity card or manually enter the National Registry number to retrieve their data from ConsultRN.

External laboratory requests:
The National Register app is also a handy tool for hospital laboratories that perform tests for external referring physicians. With the app, they can retrieve the correct personal data without manual intervention.

Benefits

FAST & EFFICIENT

You work efficiently with less manual handling, thus saving time.

SAFE

You always work with the correct personal data.

UNIVERSAL

You can use this application for a whole range of applications, such as when admitting a patient, when vaccinating employees, for external laboratory orders, etc.

INSIGHT

The system features a full logging and audit trail. On one clear screen, you can check who consulted or changed which data, and when this happened.

RETURN

This app helps your employees save a lot of time. Time they can spend on other tasks, with greater added value for patients. So the investment pays for itself quickly.

With Workflower, you also get a tool that allows you to automate a wide range of existing and future processes – in all areas of your healthcare organisation.

Frequently asked questions

Can any organisation use ConsultRN?

To access ConsultRN, your healthcare organisation must be authorised via the eHealth certificate and the assigned application ID. You can check with your institution’s DPO if this is the case.

If your organisation does not yet have rights to consult ConsultRR, the DPO can request an application ID from eHealth. Amaron is happy to help you get started with this.

How do you authorise individuals to consult data in ConsultRN?

The (co)administrator of an organisation can add the INSZ/NISS data of the persons authorised to have access and perform searches, via socialsecurity.be. You can find more info on the ConsultRR page of eHealth.

What happens if ConsultRN is unreachable?

If ConsultRN is not reachable, the app will automatically retry several times to access the data source. You can specify the number of attempts and the time between them.

What do you need in order to use the National Register Consultation app?

Amaron customers can run the application on their Amaron application server: the server used for Amaron Watch and Workflower, among others. If you don’t yet have an Amaron application server, we will be happy to set one up for you!

When you order, we will provide you with all the specifications. We will explain and discuss the specifications in more detail during a project kick-off meeting.

What technology does the app use?

This application has been built using the Amaron Workflower platform: a low-code platform that allows you to configure and automate all kinds of processes across your hospital’s software applications. Workflower is not limited to the clinical domain, but can also be used in administration, logistics, HR or a combination of areas.

The Workflower applications integrate with the Amaron Connect platform (EAI) to enable the seamless exchange of data with your hospital’s information systems and with the data platforms of national and regional authorities or other external applications, for example, AI.