Workflower applications
One platform – infinite applications
Flexibility
You can implement processes, completely tailored to your organisation. Set the priorities you want to steer towards, and make adjustments yourself whenever necessary.
Workflower process automation
- Design and build workflow applications in perfect harmony with your existing IT systems.
- Assign tasks and activities to employees—across domains, disciplines and IT systems.
- Grant everyone involved in the process access to clear-cut task lists containing all the necessary information.
- Enrich and share this information with colleagues inside and outside the hospital.
The result?
Your (care) staff’s workload is reduced and your teams can work together more smoothly and efficiently, with fewer manual administrative tasks.
Everyone benefits—including the patient.
Workflower for ….
While most of your laboratory activities can be managed with your laboratory information system, occasionally a work process proves elusive. You can choose to perform these tasks manually, or put Workflower to work and automate the process.
In the hospital pharmacy as well, there are quite a few processes that are not fully covered by the regular information systems. For some of these processes, Workflower jumps into the breach. As a result, you have to perform fewer manual operations and there is less risk of errors.
HR absolutely needs administrative work processes that are organised confidentially, transparently and efficiently. By automating these processes, HR staff can perform their routine tasks quickly and efficiently, while respecting everyone’s privacy.
With Workflower, you can involve all employees in your care processes: not only doctors and nurses, but all other care providers and administrative staff. And everyone knows exactly what is expected of them. The information collected throughout the care process flows seamlessly to your electronic patient records and other information systems.
These digital workflows bring together logistics data from different sources and make it easily accessible. Additional data can be entered by any stakeholder using forms, and merged with other data later. This saves time for everyone involved in logistics processes: whether regarding information, patients or supplies.
Workflower lets you automate the transfer of data to government platforms, such as eHealth, Vitalink and RSW in Belgium. Data from your hospital’s existing information systems flows to these platforms automatically, while other information can be added using digital forms.
Workflower Notification Center
With this powerful generic solution you can send all kinds of messages – appointment reminders for example – to anyone who has a relationship with your organisation: your patients, staff, suppliers …
Other Workflower modules include Process Initiator and Master Data Creator.
The advantages of process automation
Control & insight
By maintaining complete control over the processes and gaining insight into bottlenecks and improvement points, you can tackle them in a targeted way.
Streamlined communication
Clear job descriptions and a smooth flow of information assure good cooperation between the care providers from any department or organisation.
Efficiency
Staff save time by avoiding repetitive and time-consuming tasks such as doubled data entry and back and forth calls or email. Less paper is used, as well.
Compliance
Workflower helps you meet the strictest quality standards and respond to rapidly changing regulations.
Satisfied employees
Employees have more time for their core task: caring for the patient. Automated processes also ensure that new tasks are mastered faster.
Better care
Clear guidelines and tasks are available in real time for all healthcare professionals who need them. Mistakes can be avoided and patient safety is increased.
Workflower use cases
Proactive follow-up of stockouts in the hospital pharmacy, with Workflower
To minimise the disruption to both the pharmacy and the patient, the AZ Jan Palfijn Hospital in Ghent, in collaboration with Amaron, designed a Workflower application that supports efficient stockout management. AZ Sint-Lucas in Ghent has also implemented the application and is fully convinced of its benefits.
AZ Sint-Lucas Bruges: a pioneer in using Workflower
One of the first hospitals to start working with Workflower, AZ Sint-Lucas in Bruges now considers it to be an essential tool. In this interview, Kristof Duthoy, ICT & Purchasing Director, talks about his experiences with this process automation platform.
Cerba streamlines colon cancer screening process with Workflower and Mirth Connect
Cerba HealthCare Belgium analyses all samples from the population screening for colorectal cancer in Flanders, with Workflower and Mirth Connect supporting the workflow.
What if your patient does not show up for an appointment?
AZ Groeninge patients who miss an appointment without a valid reason now automatically receive a text message. This ensures they know that they can be charged additional compensation. More importantly, they also better understand that their behaviour prevents other patients from being helped.
Karakter goes live with digital registration process for new clients
Thanks to the digital registration process, employees and clients (the young people or their representatives) can log in efficiently and securely, and complete questionnaires. This helps save the employees of Karakter Child and Adolescent Psychiatry a lot of time, clients can register faster, and there is less risk of errors.
Headaches from managing loaner sets?
UZ Gent has digitised the process for managing loan sets with Workflower. The OR team knows the exact status of an order, and if something threatens to go wrong somewhere, timely action can be taken. The result is a time-savings of 25 minutes on average per order!
UZ Gent processes digital prescriptions and medication reservations with Workflower
The University Hospital of Ghent's hospital pharmacy uses a Workflower application to retrieve and process prescriptions in Recip-e*. When prescribed drugs are out of stock, they can now be reserved with the push of a button. Everything is traceable, from order to delivery.
New in Workflower!
Over the past few months, we have put a lot of work into further expanding the Workflower platform with new functionalities, with a strong focus on usability. What can you expect?