While most of your laboratory activities can be managed with your LIS, occasionally a work process proves elusive. You can choose to perform these tasks manually, or put Workflower to work and automate the process.
Here, you will discover some examples of laboratory processes that we have digitised in collaboration with our customers with Workflower, our process automation platform.
Patient/contact creationThe patient/contact creation application supports several activities. A good example is the automatic creation of a patient and/or contact for external laboratory orders.
How it works:
With this digital work process, your administrative staff can save significant time, and can focus their efforts on other tasks. There is also less risk of errors. So the investment pays for itself very quickly!
Handy overview lists allow you to stay on top of your process, and see at a glance which tasks are still open. Finally, an audit trail makes it easy to determine what action was taken and when.
This is just one example of what the patient/contact creation application can do: it can also be used in many other situations.
Prevention of infectious diseasesWith this Workflower application, you can automate the work process for infectious disease prevention: from assigning isolation tasks to carrying out follow-up screenings. The clear result is a reduced workload for your team!
How it works:
The benefits are clear:
Optionally, you can also link the infection prevention process with the housekeeping department’s information system, so that employees automatically receive infection-related cleaning instructions.
>> Everything about the process for infectious disease prevention
Did you know you can also set up a Workflower application that allows staff in your healthcare organisation to submit their questions regarding hospital hygiene? The Infection Prevention Department can use the application to process the questions, record decisions, and follow up on action points.
Linking laboratory orders with a valid admission numberThis Workflower application prevents incorrect admission numbers from being linked to laboratory requests.
How it works:
Follow-up of strongly anomalous laboratory resultsWhen there are strongly anomalous laboratory results for a patient, Workflower goes to work.
To leave nothing to chance, you can initiate a process whereby the attending physician is asked to confirm notification of anomalous results.
For an external request, notification can be sent to the ordering physician via the Workflower Notification Centre, requesting them to urgently contact the laboratory.
Or, if a strongly abnormal laboratory result comes in for an ER patient after the patient has left the hospital, you can automatically start a process to inform the patient. This process is also fully documented with Workflower.
MRSA-screening and follow-upThe infectious disease MRSA requires a specific approach. To follow up the screening and treatment of patients who test positive, we have worked out a detailed flow in collaboration with our customers.
How it works:
You can also create specific overview lists to support reporting to the public authorities, e.g., for mandatory reporting on nosocomial infections. This saves a lot of manual work.
Retrieve patient information in ConsultRN and/or MyCarenetOur backend solution enables laboratories and other organisations that do not have a patient administration system, to automatically retrieve data in ConsultRN, using the patient’s national register number.
A similar link allows authorised users to retrieve data about the patient’s insurability and Global Medical File (GMF) holder, from MyCareNet MemberData. This enables you to bill correctly or provide services/products, while everything is completely secure in accordance with the eHealth guidelines.
On the frontend, you can use a Workflower application to look up data in ConsultRN and MyCareNet MemberData, based on the national register number or other search criteria (social security id (NISS in French), name, date of birth). This allows you to identify the correct person; if there is ambiguity, you can verify that you are working with the correct personal data. No worries if you misspell the patient’s name: the application works phonetically!
No results are kept, but the application does track who performed which search, so that the data is retrievable by the DPO if necessary.
Beheer leensets chirurgische ingrepenMet dit digitaal werkproces beheer je de volledige flow voor leensets: van de plaatsing van de aanvraag bij de leverancier tot het terugsturen van het materiaal na de ingreep. De chirurg kan de flow starten vanuit het EPD door aan te geven dat er een leenset nodig is. Alternatief kan je de aanvraag manueel opstarten.
Wat heb je bij dit digitale werkproces te winnen?